Privacy Policy

Introduction

This personal data protection policy (together with the General, Special and Additional Terms of Service and other documents referred to in those Terms) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by the company DATAGRID LP, and applies to all of your personal data regardless of the medium or method by which we acquired/received your personal data, in the context of use of the website “https://tlicker.com”. In this Policy, the term “personal data” means data that is or is likely to come into our possession and relates to a living individual, which either alone or in combination with other data may lead, directly or indirectly, to the identification of a person, such as name, date of birth, gender, age, address, email address, User ID and Password for access to electronic services, and even technical configuration information regarding your communication devices.

1. What information do we collect?

We fully respect your right to privacy in relation to your interactions with the website “https://tlicker.com” and we strive to ensure transparency in our dealings with you regarding what information we collect and how we will use it. We also collect and use only individual user details where we have the lawful right to do so. Information regarding personal data collected by Greek entities is available at www.dpa.gr, the website of the Hellenic Data Protection Authority (HDPA). We will handle your personal data in accordance with data protection legislation. “Data protection legislation” means the Data Protection Acts 1988 and 2003 and Directive 95/46/EC, as well as any other applicable law or regulation relating to the processing of personal data and privacy (including the e-Privacy Directive), as such legislation may be amended, revised or replaced from time to time, including the application of the General Data Protection Regulation (EU) 2016/679 (“GDPR”) (and laws implementing or supplementing the GDPR) and Greek Law 4624/2019. We collect and use only individual user details where we have lawful rights and/or are required to do so by law. Where you have given your consent for the collection and use of your personal data, you have the right to withdraw your consent by notifying us. DATAGRID LP may collect various types of personal information, such as:

• For business purposes, we will collect personal and business contact details (such as name, billing address, telephone number, job title, email and social media addresses, business activity).
• Depending on the service we provide to you, we may also need to collect information regarding performance, size, and type of business.
• Bank details/account numbers, credit/debit card numbers (for secure processing by third-party payment services), digital wallet, or other payment-service information.
• For payment processing, tax/VAT administration, fraud prevention, and the issuance of receipts/invoices, we transmit to Paddle the necessary personal data (e.g., full name, email, billing address, tax/VAT ID, and purchase details). Paddle processes this data under its own Privacy Policy.

If you submit personal details relating to other individuals to us or to our service providers (e.g., business colleagues), you represent that you have the authority to do so and to permit us to use their personal details in accordance with this personal data protection policy.

Images and visual content
This is particularly relevant to providing images/videos and content that may promote your business or your area, but may also contain images of people. You also acknowledge that you may provide DATAGRID LP with evidence of the necessary waivers and permissions from individuals depicted in the images/footage in order to share such content with DATAGRID LP and its partners.

2. How we collect personal data

We and our third-party service providers may collect and process this information automatically in various ways, such as:

• When registering with us, you will be asked for personal details required for the operation of the application.
• If you complete a web form on the DATAGRID LP website, your information will be stored in our CRM system. If you do not want us to have your personal details, do not register or complete any of the web forms on this website.
• If you contacted us directly.
• To register as a user of our business services, we must collect information such as your name and email address, your company name and address, your job title, and the services you are interested in. We may ask different questions for different services. We may also ask you to complete surveys that we use for research purposes, although you are not required to respond.
• Providing us with images: where such images may contain individuals, you must have full documented intellectual property rights, marketing usage rights, and rights of all related parties to use and share all images.
• Via your browser or device: most browsers and landing pages automatically collect certain information, for example, operating system type and version, screen resolution, device manufacturer and model, language, browser type and version, and the name. We use this information, for example, to ensure DATAGRID LP services function properly, to analyze the performance of our products, and to improve and maintain the services.
• IP address: IP addresses are automatically transmitted as part of any internet communication and collecting IP addresses is common practice. Many websites, applications and other services automatically collect IP addresses. We use IP addresses for purposes such as communicating with your device, calculating usage levels of our services, diagnosing server issues, security, and service administration.
• Location data: we may collect the physical location of a connected device, for example, using satellites, cell towers and Wi-Fi signals. We may use your device’s physical location to provide you with location-based services and content. You can choose whether to allow or reject uses and/or sharing of your device’s location by changing your device settings, but if you choose to reject such uses and/or sharing, we and/or marketing partners may not be able to provide you with the relevant services and content.
• Applications: applications developed in connection with the website for mobile devices will operate and capture information as described above and are also subject to this policy. Applications developed by us but deployed on other platforms, such as social media channels, may provide us with feedback regarding user-specific activity and usage.

2.1. Cookies

We and our third-party service providers may collect and process this information automatically in various ways, such as:

3. How you can manage your personal data

We seek to keep all personal data you provide to us accurate and up to date. Therefore, you must inform us of any changes to this information as soon as possible. If you are a registered user of the portal “https://tlicker.com”, you can update your personal details held on the portal at any time and change your stated interests and whether or not you wish to receive correspondence from us. You can unsubscribe from newsletters and other updates by selecting the Unsubscribe button at the bottom of each communication.

4. How we protect your personal information

We have put in place appropriate security measures to prevent your personal information from being lost, used or accessed in an unauthorized way, altered, or disclosed. Although we will make every effort to protect your personal data, you acknowledge that the use of the Internet is not completely secure and for this reason we cannot guarantee the security or integrity of personal data transmitted over the Internet. If you have specific concerns about your information, please contact us. We have procedures in place to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are required by law to do so. The information we collect from you may be transferred to, processed and/or stored at a destination outside the European Economic Area (“EEA”). If we send your personal data outside the EEA, we will take reasonable steps to ensure that the recipient implements appropriate measures to protect your information.

5. How long we retain your personal data

To meet our legal and regulatory obligations, any information you provide to us will be kept and stored for a period we consider necessary, taking into account the purpose for which it was originally collected and our obligations under data protection legislation. In general, your personal data will be retained by us for two years from the last date of communication or transaction.

6. What rights you have

You have certain rights under data protection legislation. These include:

Right to be informed
You have the right to receive clear, transparent and easily understandable information about how we process your Personal Data and about your Rights. For this reason, we provide you with this “Notice”.

Right of access
You have the right to access your Personal Data (where we process it) as well as other specific information (corresponding to that provided in this “Notice”). This enables you to be aware of and verify whether we process your Personal Data in accordance with personal data protection legislation.

Right to rectification
You have the right to request the correction of your Personal Data if it is inaccurate or incomplete.

Right to erasure
You have the right, also known as the “right to be forgotten”, to request the deletion or removal of your Personal Data where there is no compelling reason for continued processing. The right to erasure is not absolute. DATAGRID LP may have the right or obligation to retain the information in cases where it has a specific legal obligation to do so or has another valid legal basis to retain it.

Right to restriction of processing
In certain cases, you have the right to “block” or restrict the further use of your information. Where processing is restricted, we may still store your information, but we are not permitted to process it further. We maintain lists of individuals who have requested that further use of their Personal Data be “blocked” in order to ensure that the restriction is applied going forward.

Right to data portability
You have the right to obtain a copy of certain Personal Data we hold about you and to reuse it or share it for your own purposes.

Right to object
You have the right to object, in certain types of processing, which we carry out only with your consent.

7. Updates to this privacy policy

We may change this personal data protection policy. The “Last updated” section at the bottom of this page states the most recent revision of this privacy policy. Any changes to this privacy policy will take effect when we publish the revised privacy policy on DATAGRID LP’s corporate website. Use of DATAGRID LP’s services after these changes means that you accept the revised privacy policy. If any change may materially and adversely affect the privacy of your personal information, we will make reasonable efforts to notify you in advance and give you a reasonable period of time to object to any changes. We encourage you to review this privacy policy periodically to stay informed about how we collect, use and disclose personal information.